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Click on the "BULLETINS" button to check
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Website Last Updated:
08/27/2010
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 CEPACC
Membership Bulletin
August 27, 2010
VOTING REMINDER!
This is
a reminder to members to please mail your vote before
September 7, 2010.
Any
ballots post-marked later than September 7, 2010
will not
be counted.
EXERCISE YOUR RIGHT TO
VOTE!!!
In solidarity,
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Penny Fawcett
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Phil Briffett |
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Noel Pauley
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Chuck Rouse |
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Mary Croke
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Joyclin Coates |
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MEMBERSHIP BULLETIN
RETURN OF
BALLOTS
August 16, 2010
Before you
return your ballot, please carefully read the instructions that are
enclosed in the mail-out.
Your ballot must be placed in the
‘OFFICIAL
BALLOT’ envelope before being placed in the return self-addressed
stamped envelope.
By following the instructions, it will ensure that
the ballot is not spoiled and that the integrity of the secret ballot is
upheld. Thank You.
In solidarity,
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Penny Fawcett
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Phil Briffett |
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Noel Pauley
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Chuck Rouse |
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Mary Croke
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Joyclin Coates |
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NOTICE TO MEMBERSHIP
BERNARD “COPPER” MURPHY MEMORIAL SCHOLARSHIP AND
THE ANN
NEVILLE MEMORIAL SCHOLARSHIP
SCHOLARSHIP APPLICATION FORMS FOR THE BERNARD
“COPPER” MURPHY MEMORIAL SCHOLARSHIP AND THE ANN NEVILLE
MEMORIAL SCHOLARSHIP FOR THE 2010-2011 ACADEMIC YEAR ARE NOW
AVAILABLE.
THE DEADLINE DATE FOR APPLICATIONS TO BE RECEIVED AT
THE CEP OFFICE IN ST. JOHN’S IS
SEPTEMBER 24TH
2010.
CLICK
HERE FOR SCHOLARSHIP INFORMATION AND APPLICATION FORMS.
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Key Points of New Tentative Agreement
August 5, 2010
This document provides a summary of the
key points in the new tentative agreement.
Please review before voting.
For more detail and a complete package of the changes
to the current collective agreement, please refer to either
of the following websites:
www.cepacc.ca
www.ceplocal401.ca
www.ceplocal506.ca
www.cep2289.ca
www.ceplocal410.com
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1. |
Term:
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Subject
to ratification, the new tentative agreement will amend
the current collective agreement to its expiry on
December 31, 2011 and will then be automatically renewed
starting January 1, 2012 to December 31, 2014.
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2. |
Wages:
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- There will be a wage freeze
for the years 2012, 2013 & 2014.
- The January 1, 2011 increase
of 1.75% will be remain as per the current
collective agreement.
(This is a change from the previous tentative
agreement which deferred the implementation of this
increase to July 1, 2011.)
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3. |
146 Days of
Strike Time: |
This stays as it is today in the
current collective agreement.
Members who retire on or before Dec 31, 2011 will
receive the 146 days for pension calculation.
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4. |
OPEB’s (Other
Post Employments Benefits): |
Members who retire by
the end of 2014, will be guaranteed their current OPEB
entitlement. This
includes the grandfathered and up to $1000 calculation
benefit.
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5. |
Security: |
- There is a guarantee that
there will be no consolidation of work that would
force an employee to choose between relocation to a
new community to keep their job or to leave the
company. This
includes the announced plans with respect to
Regional Services, CSO and E&ITS.
- There is also a separate
letter to the union stating that for the life of the
collective agreement, the five (5) existing Contact
Centres will stay open during the life of the
collective agreement.
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6. |
Reduction of
Contractors: |
There is a commitment to reduce the #
of contractors in 10 major centres in the CST
classification by 50% over the next 3 years.
This will be accomplished by…
- The implementation of a CST
Labour Pool whose wages and working conditions differ from
those of regular and part-time employees.
- A Project Term Workforce can
be created in order to complete project work which will last
for a relatively short, definable period.
- The company will not increase
the ratio of contractors (Full Time Equivalent’s – FTE’s) to
employees doing CST, BST, NT
or CT repair work outside of the Ten Cities.
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7. |
Combination/Community Technicians: |
Karen Sheriff’s
announcement included “evaluating workloads and transferring
technicians based on workload demand.”
That means that if a rural technician does not
currently have a full workload, that technician could be
permanently transferred to an area where they will have a
full workload.
They will be backfilled by a contractor.
Designating combination/community technicians in
rural/remote areas will help to ensure that technicians stay
working in their communities.
It will help to reduce the need for transfers to more
urban areas due to lack of work.
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8. |
Remote Call
Monitoring (RCM): |
This is new to contact centres and will apply to
Front-line BSR’s, CSR’s, Helpdesk Reps, Operators and
Telesales Reps.
There will be an introductory period of 24 months where RCM
will be used only for coaching purposes.
There will be a maximum of 10 calls / month /
representative, which will be scored by the Quality
Assurance Reps.
There will be 2 joint union/management committees struck to
deal with RCM program issues.
The committees will develop scoring criteria,
sampling criteria, feedback criteria and any other details
as required.
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9. |
Sales
Incentive Program: |
This program applies to CSR’s in the Consumer
Inbound Queue, BSR’s in the PBQ and Telesales Reps.
Participation in the program is voluntary.
It provides an annual financial payment to
participants who meet certain sales criteria provided the
company achieves certain revenue criteria.
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10. |
All Other Rights in the
Current Collective Agreement: |
Remain in tact until the
end of 2014.
That means everything in Article 12 (bumping, layoff
language etc), Pensions, SDB etc.
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CEP LOCAL 410
SPECIAL INFORMATION MEETING
ST.
JOHN’S
/ MOUNT PEARL
UNIT
(Eastern Avalon Region)
There will be
two (2) special meetings held for members to discuss the new
tentative agreement.
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Ø |
Monday, August
9, 2010
2nd
Floor, NAPE Building
330A Portugal Cove Place
9:00 am
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Ø |
Monday, August
9, 2010
Holiday Inn,
Portugal Cove Road
St. John's
7:00 pm |
There will be no voting taking place at this meeting.
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CEPACC Membership Bulletin
July
29, 2010
New Tentative Agreement
Sisters and Brothers,
We are pleased to announce that the union and company
have reached a new tentative agreement which proposes an
expiration date of December 31, 2014. The new agreement,
if accepted, will remove the need for the cost cutting
initiatives announced by Karen Sheriff on July 15, 2010.
In order for the agreement to take effect, it must be
ratified by the membership. The CEPACC Executive recommends
acceptance of the new tentative agreement.
If accepted, the agreement provides for the following:
- The 5 existing contact centres will remain open for
at least the life of the agreement.
- There will be no consolidation of work that will
result in any current regular employee being forced to
retire, resign or transfer to a reporting centre greater
than sixty (60) km from their existing reporting centre.
- OPEB’s as they are currently offered, will be
protected for the life of the collective agreement.
Contractor reduction initiatives will proceed in the
form of a Project Term Workforce and a CST Labour Pool.
As in the previous tentative agreement, in exchange
for the employment security there will be no wage
increases for 2012, 2013 & 2014.
- The 1.75% wage increase will take effect on January
1, 2011 as originally scheduled in the current
collective agreement.
- The 146 days of pensionable service that was lost
during the strike will remain available to members who
retire by December 31, 2011.
- Some dates in the previous tentative agreement have
been adjusted to coincide with the new signing date.
Taking into account the time of year and that this
agreement, which is very similar to the previous agreement,
was presented to the membership in the past couple of
months, we have decided to do a mail-in ballot. Ballots will
be mailed to member’s home addresses by August 13, 2010 and
will be counted on Sept 15, 2010. We are working out the
other logistics of the vote and are also exploring
opportunities for members to discuss the new agreement. More
details will be communicated in the very near future.
In solidarity,
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Penny Fawcett
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Phil Briffett |
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Noel Pauley
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Chuck Rouse |
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Mary Croke
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Joyclin Coates |
MEMORANDUM OF AGREEMENT JULY 28, 2010
CEPACC Membership
Bulletin July 29, 2010 / New Tentative Agreement - Print
Version
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CEPACC Membership Bulletin
July 27, 2010
Common Interest Forum Update
Sisters
and Brothers,
As you
know, we were scheduled to meet with the company July 26 &
27 to explore options to alleviate any impact to members of
the company’s latest cost cutting initiatives announcement.
Late
last week, questions were raised with the National
Executive.
National President Dave Coles wanted to review the situation
with other Officers of the Union before we commenced talks
with the company. A
conference call of several National Officers and National
Representative Chuck Shewfelt for the council has now taken
place and we have been given the green light to proceed.
We are
meeting with the company today, July 27 at 5:00pm and most
likely will continue into Wednesday.
We know
that it is stressful waiting for news.
We will issue a membership bulletin with an update as
soon as possible. We
apologize for this unavoidable delay in the proceedings.
In
solidarity,
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Penny Fawcett
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Phil Briffett |
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Noel Pauley
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Chuck Rouse |
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Mary Croke
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Joyclin Coates |
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Young
Worker Wins National Award
The Local 410
executive board would like to express out congratulations to
Brother Ryan Strickland, of the Clarenville Unit. Ryan
was just awarded the National Young Worker’s Committee
Convention Participation Initiative. This prestigious
award means that Ryan will travel to the 2010 CEP National
Convention as a guest of the National Young Worker’s
Committee. Congrats Brother!
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Election Results
Local 410 Delegates, CEP National Convention
July 27, 2010
NOTICE FROM
ELECTIONS COMMITTEE
Members will please be advised of the results of the election for CEP
Local 410 Delegates to the 2010 National Convention.
Successful candidates are: Edgar Courtney,
Keith Fillier, Jackie Furlong, Bridget Meaney and Mike Williams.
We’d like to thank all nominees who put their names forward, and all
members who helped conduct balloting.
In Solidarity,
Local 410 Elections Committee
Adele Jackman
Allison Ross
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CEPACC
Membership Bulletin
July 21, 2010
Sisters
and Brothers,
Since
the company’s announcement last week, we have heard from
many members who are concerned and worried about their
future. There
have been some mass e-mails and we understand that a
petition is circulating.
As
mentioned in our membership bulletin last week, we are
meeting with the company on July 26th & 27th.
We will explore many options to try to alleviate any
impact this announcement has on members.
Until that meeting is concluded, we cannot speculate
on the outcome.
We will issue a bulletin next week as soon as we have any
news.
Obviously, this is a very stressful time for everyone
involved. If you
have any comments or thoughts to share, please e-mail any
one or all of us.
We will respond to you as soon as possible.
In
solidarity,
Penny
Fawcett (penny.fawcett@cep2289.ca)
Phil
Briffett (phil.briffett@bellaliant.ca)
Noel
Pauley (comments@ceplocal401.ca)
Chuck
Rouse (chuck.rouse@ceplocal506.ca)
Joyclin
Coates (joyclin.coates@bellaliant.ca)
Mary
Croke (mary.croke@bellaliant.ca)
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 CEP Atlantic Communications Council
Bargaining Agent for CEP
Locals 401, 410, 506 & 2289
Conseil des communications du
SCEP de la région de l’Atlantique
Agent de négociation pour le SCEP Locaux 401, 410, 506
& 2289
______________________________________________________________________________________________________
Sisters
and Brothers,
Earlier
today, the Company announced its plans to cut costs
following the rejection of the recently proposed tentative
agreement. These
initiatives include increased contracting out, contact
centre closures, additional consolidation and the
elimination of the OPEBs (Other Post Employment Benefits)
program.
In our
message to members two weeks ago, we told you that we had
scheduled a meeting with the company on August 3 & 4.
That meeting has now been pushed up to July 26 & 27
so we can discuss this latest announcement, get more
information and determine if there is anything we can do to
prevent some or all of these cuts.
We
understand that this is a very stressful and uncertain time
for all members.
We will do everything in our power to mitigate the impact of
this announcement.
We will
keep you posted on any and all developments.
In
solidarity,
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Penny Fawcett
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Phil Briffett |
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Noel Pauley
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Chuck Rouse |
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Mary Croke
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Joyclin Coates |
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Medical
Information Permission Form -
Click Here |
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The following
Unit Meetings for the month of July have been scheduled:
Marystown
(Click on the date above or the "Union
Meetings" button on the left of the web page for meeting details) |
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